Job Description

Branch Manager - Rose Hall

  • Increase the overall productivity of the team by increasing employee engagement, implementing efficiencies and capturing growth opportunities.
  • Provide excellent customer experiences by fostering a  teamwork culture; meet and exceed customer expectations of exceptional service; cultivate and nurture current and future customer relationships.  Patient referrals are the greatest compliment.
  • Manage daily operations, especially customer service, sales and finance activities,  making improvements as needed.  Daily function of the office is streamlined, efficient and professional to support profitability.
  • Ensure growth, productivity, profitability through company sales and marketing strategies and effective budgeting.

Required Knowledge, Skills, and Abilities

  • Advanced administration and strong leadership skills.
  • Successful at fostering camaraderie, team-building, problem-solving and strong employee morale.
  • Excellent communication, demonstrated in both verbal and listening skills with employees, as well as patients.  Demonstrates a professional and calm posture when confronted with an angry patient or disgruntled employee.
  • Models a strong work ethic for staff by being reliable, dependable, and willing to “pitch-in” outside of normal position responsibilities, providing an excellent leadership example.
  • Excellent knowledge and experience in computer skills; optometric software (on-the-job training provided) and Microsoft Office.
  • Excellent knowledge with general office equipment, the ability to assess technical challenges and handle these quickly and appropriately.
  • Excellent organizational skills.
  • Experience with managing human resources.
  • Demonstrates strong analytical skills through attention to detail and problem-solving techniques.
  • Ability to manage multiple projects at once.
  • Proven track record of good performance.

Education

First Degree in Management Studies or Similar discipline preferred;

An Associate Degree with 2+ years’ experience in a similar role will be accepted in lieu of a First Degree;

Experience in healthcare is a benefit, but not a requirement.

Licensure/Certification

Not required.

Experience

3+ years Business Leadership/Management/Sales experience in a corporate environment (preferably healthcare) required.

All relevant candidates to please apply by sending your resume to hr@proeyecareja.com 

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